Must be made when you book the appointment, unless we have a prior arrangement in place. Receipts/invoices are available on request.
Cancellations
We require you to give 48 hour’s notice to cancel your therapy session without incurring a charge. If your appointment is on a Monday, please cancel on Friday. If you provide less than 48 hours notice you may be charged the full cost of your session to cover the incurred costs.
Non-attendance
If you fail to attend a session without giving any notice for that session you will need to pay for that session before booking any further sessions, unless we have an alternative arrangement in place.
Reviews
We will review sessions regularly to ensure you feel you are getting the most out of your therapy; you are not tied in for any period, and you can end sessions at any time.
If I consider your requirement is beyond my competence, I reserve the right to terminate our contract, but this would be discussed in the session and recommendations would be provided.